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Privacy Policy

Last updated: 7 October 2026

01

Who we are

This website belongs to Stars Hotel & Swedish Village, near Shaqlawa bazaar, Shaqlawa, Erbil Governorate, Kurdistan Region of Iraq. You can reach us at info@starsandswedishvillage.com or +964 750 200 7777.

02

What we collect

When you send a booking request or an event enquiry, we receive the details you enter — such as your name, phone or WhatsApp number, email, dates, number of guests and your message. When you contact us on WhatsApp, by phone or by email, we receive what you send us there.

03

How we use it

We use your details only to answer your request, arrange your stay or event, and contact you about it. We do not sell your information.

04

WhatsApp

If you choose WhatsApp, your message is handled by WhatsApp under its own privacy policy.

05

Cookies and analytics

This site does not currently use optional analytics or advertising cookies. If we add them later, we will update this policy and explain any choices available to you.

06

Maps

The map on our website is loaded from Google Maps only when you tap "Show map". Google may then set its own cookies.

07

Weather and reviews

Weather is requested by our server from MET Norway without sending your location. When available, Google reviews load only when you choose to show them. We do not store review content. Author photos then load directly from Google, which receives your connection information. Google links open its services under Google’s own terms and privacy policy.

08

How long we keep it

We keep your details only as long as needed for your request and stay, and as required by law.

09

Your choices

You can ask us to see, correct or delete the details we hold about you by emailing info@starsandswedishvillage.com.